Shopping Guide

• On-site Installation Service

  Our company provides professional on-site installation services. Our trained technicians will assemble, adjust, and test the product according to the site conditions, and provide operation instructions after installation to ensure the product is delivered in optimal condition. If the installation environment is limited (such as no elevator, narrow stairs, or special handling routes), please inform us before placing your order so that we can make arrangements in advance.

• Payment Methods

  We offer two payment methods: cash and bank transfer. You can choose the most convenient payment method when placing your order.

• Invoice Issuance

  We can issue two-part or three-part invoices. Please provide complete invoice information (header/registered number) when placing your order to ensure correct issuance.

• Delivery Information

  Electric beds are delivered by dedicated vehicle. Delivery is available to most areas; however, for remote areas, floors without elevators, or special terrain, additional shipping or handling fees may apply and will be confirmed before shipment.

• After-sales service

  After product installation, if you encounter any functional abnormalities or require technical assistance during use, please feel free to contact us. We will provide professional assessment and follow-up solutions based on the situation to ensure a smooth and worry-freeexperience.

Frequently Asked Questions

QCan I try out the electric bed first?

A

You are welcome to visit our location to try out our beds. You can experience the functions and comfort of each model on-site to help you choose the most suitable electric bed.

QWho is the electric bed suitable for?

A

The electric bed is suitable for all ages. Whether for home care, senior use, or as a relaxing and comfortable sleep option, it provides support and flexible adjustments.

QCan the head and footrest angles of the electric bed be adjusted?

A

Yes, the Green May electric bed allows for free adjustment of the head and footrest angles, improving sleep comfort and resting posture.

Q Is the electric bed quiet to use?

A

It uses a German OKIN ultra-quiet motor, ensuring smooth and quiet operation without affecting sleep quality.

QIs the electric bed structurally stable?

A

The double-sided four-wheel support rail design, combined with an anti-pinch mechanism and high-density interlocking joints, ensures even weight distribution, stability, and durability.

QWhat sleeping positions is the electric bed suitable for?

A

The head can be elevated to improve breathing and comfort, and the feet can be elevated to promote blood circulation, suitable for various sleeping positions and rest needs.

QDoes the electric bed require special maintenance?

A

Daily maintenance simply involves keeping it dry and clean, avoiding excessive loads or impacts to the bed frame, and ensuring smooth operation of the motor and rails.